North Shore Doors
Enter your details
We will contact you shortly
Description of the problem
Call back request

Broken cables

There are several different things that can go wrong with the cables. Some cables wind around the drum incorrectly causing the door to jam. The door may droop on one side, and it will stick when it is lowered. Cables may unwind improperly and will need to be connected again. The pulleys may also wear out. The cable will not be able to go through the pulley, and the door may become stuck. The pulley may need to be replaced if this happens
Enter your details
We will contact you shortly

The official website of ┬źNorth Shore Doors┬╗ is:

Certified dealers
Certified installers
Fast service
North Shore Doors
Automatic garage doors feature cables on each side to lift and lower the door with ease. These cables are robust, but wear and tear can eventually take its toll, causing the cables to lose tension, fray or snap. Several things can go wrong if you put off garage door cable repair or if you attempt a DIY fix-it job
Avoid Using the Door & Call for Service
A broken cable causes extra tension to transfer to the other cable, placing tremendous strain on it. This can make the garage door lift unevenly, causing it to become crooked and unbalanced. Therefore, if your garage door is squeaking, shaking or operating strangely, this could mean a cable has snapped.

If your garage door is stuck open with a broken cable, this leaves your home exposed. Also in case of a large double garage door this can lead to rollers coming out of the tracks and panels dropping down. To prevent this, you need carefully lower the door down. In extreme cases this may require cutting the unbroken cable so the door will lower, securing your home until a professional can take a look.

NOTE: Use extreme caution when attempting this, and make sure several people are there to assist with lowering the door slowly and carefully once the cable is cut. If not done right this will lead to significant damage to the bearing plates, springs and door panels.

How to Prevent a Cable from breaking

Check your garage door cables and look for any signs of fraying or kinks. When you are inspecting the cables, check the pulleys as well. They can become worn out too. If you find a fray follow it to see if you can find what is causing the damage. There may be something you can remove before it causes more damage. Make sure the cables are clean. Any debris should be removed, and lubricants can attract dirt. This can lead to future trouble with the cables

If you find that the garage door is broken leave the door alone and call a professional garage door repair service North Shore Doors
Important Safety Advice
Torsion springs and cables of the garage door contain a tremendous amount of energy and pose a very real and significant hazard. Only attempt moving or working on the damaged door when you are absolutely confident you know what to do and what can go wrong, and have the right tools to do the work safely and securely.

Frequently asked questions

Is there an exclusive design for garage doors?
Rolling shutters are produced in 18 popular colors. The canvas and the box can be painted in different shades, which gives the product an extraordinary look.
Sectional doors are available not only in standard but also in exclusive designs. Thanks to the use of digital printing, any image can be applied to the canvas: an abstract pattern, a photograph, etc.
Regardless of the type of garage door chosen, their coating will retain its original brightness for a long time.
What is the maximum height of a garage door?
The maximum height of roller shutters is 3 m. For sectional doors this parameter can reach 3.25 m. If the height of the garage opening is much higher, please contact our managers for additional advice.
Which gate will fit my garage?
Sectional doors are the best option if:
- a high level of heat and noise insulation is required;
- a built-in wicket is required (for garages without an additional entrance);
- you want the structure to open and close silently.
In cases where the installation of sectional models is impossible, as well as if you want to save money on the purchase, roller shutters are suitable.

02 9427 8383

By clicking the button you agree to our Privacy Policy